Help

Many designs can be ordered for a limited time after their season ends. Contact us with the model name and we will tell you if it is still available.

Write to hello@belova.com or ask at your nearest boutique, quoting the model code shown on the product page.

We suggest six to nine months before the wedding, and four to six months for a party or communion dress, so there is time for ordering and fittings.

Use the “Make an appointment” page, call the boutique directly, or write to us and we will arrange it for you.

At the boutique you can pay by card or bank transfer. A deposit confirms your order and the balance is due on collection or before delivery, depending on the boutique.

That is exactly what the appointment is for. Bring a few ideas or nothing at all — our stylists will guide you by body shape, venue and personal style.

Keep it in a breathable garment bag, away from direct sunlight and humidity, and avoid plastic covers for long periods. We can also arrange professional cleaning and preservation.

Always use a cleaner experienced with bridal fabrics and beading. Share the care label with them so the materials are treated correctly.

We are always glad to hear from potential partners. Visit our become a distributor page and send us your details.